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These terms must be drafted and approved by counsel. The page below shows the recommended structure that must be filled with binding contractual text before publication.
[Parties, scope of application, precedence of individual agreements]
[Description of software, advisory and managed-service offerings]
[Offer, acceptance, minimum term, order confirmation]
[Pricing, due dates, default, adjustment clauses]
[SLAs, customer cooperation duties, acceptance]
[Defect rights, limitations of liability, force majeure]
[Licence scope, open-source components, escrow]
[Data processing agreement, technical and organisational measures, sub-processors]
[Ordinary and extraordinary termination, data return]
[Written form, severability, jurisdiction, governing law]